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Customer Reviews for West Automotive Service Inc

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Here’s what some of our Elmhurst, IL customers are saying about us:


Value is the best quality for the best price, and among mechanics, Chuck's the real MVP!
I brought my Saab in for a check engine light and some structural wear and it turned into an easter egg hunt to find the root of the problem. Given that I had a defunct foreign car, I knew it'd be a difficult and expensive repair. Yet Chuck tore through it and the bill was still under my expected budget!
The real cherry on top was the experience of the car driving better and better in the months since. It was probably just settling into the new parts, but it's nice feeling the car grow more responsive without any additional effort.
Awesome job, Chuck. You hit a Grand Slam with this one!

Google Review


They did a great job fixing the problem between the car and the garage.

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5 Stars!!!

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Professionalism, Punctuality, Quality, Value

Google Review


Wonderful locally owned auto shop - I trust Chuck, he has been a fair priced mechanic who does fast work well.

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Im sure west auto saved my life no other auto place told me my engine could fall out on street due to rust best place to take your car to they have me for life,.

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5 Stars!!!

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5 Stars!!!

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Great place to fix your car. Highly recommended.

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5 Stars!!!

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Always a quality job at a fair price.

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5 Stars!!!

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5 Stars!!!

Google Review


I am extremely pleased with my experience at West Automotive. It's clear that West Automotive is fair with their pricing and their goal is to help you. Without a doubt I will go here again.

Google Review


5 Stars!!!

Google Review


Chuck was easy to work with and schedule a routine service and a few small repairs. He even reset the maintenance warning in my wife's Lexus which I fully expected a non-Lexus dealership mechanic to miss. Completely reasonable and transparent pricing. No attempted upsells of marginally valuable additional services. I'm really not sure how much more you could ask of a small local shop. He's flexible, does what he says he'll do, and makes sure there's no surprises.
If you are local, you'd be crazy not to at least give a Chuck a call.

Google Review


I brought my car here for a second opinion a few weeks ago regarding the air conditioner not working. Chuck and his team were able to fix it for a small fraction of the price. I am really pleased with their work and highly recommend.

Google Review


I would definitely go back as they were friendly and saved me over $850 from what sears told me was wrong. Found out from them all it was is a loose bolt and that's all

Google Review


My driver side windshield wiper decided to go haywire and stop working on my way to work one morning. I pulled over googled nearby automotive repair places and found nothing but good things about west automotive. I pulled in and explained my situation. Chuck gladly came out took a look, and 5 minutes later (at most) problem was fixed. I asked him what I owed, and he didn't even want to take anything! Thank you again! They definitely gained my future automotive business and I will highly recommend them to anyone I know!

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